Servicenow Developer

ServiceNow Training – Course Description

This training program is designed to provide candidates with practical, job-oriented knowledge of the ServiceNow platform. The course covers ServiceNow Administration and Development concepts with hands-on practice and real-world scenarios.

Key Topics Covered

• ServiceNow Platform & Navigation
• Tables, Forms, Lists & Dictionary
• Users, Groups & Roles
• ACL & Security
• Incident, Problem & Change Management
• Service Catalog & Catalog Items
• Client Scripts, UI Policies & UI Actions
• Business Rules & Script Includes
• GlideRecord & Glide APIs
• Notifications & Events
• Import Sets & Transform Maps
• Update Sets
• Flow Designer & Automation
• REST API & Integrations
• CMDB & ITOM fundamentals
• Debugging, Testing & Troubleshooting
• Interview-oriented Scenario-Based Questions

Training Approach

The training focuses on concepts + hands-on practice + real-world scenarios + interview preparation so candidates can confidently work on ServiceNow projects and prepare for ServiceNow Admin/Developer roles.

Outcome

By the end of the training, candidates will have a strong understanding of ServiceNow Administration and Development and will be able to configure, customize, troubleshoot, and develop solutions on the ServiceNow platform.