Services
Priority DM . 2 days reply
Video meeting . 30 mins
Video meeting . 15 mins
Video meeting . 30 mins
About me
With over 18 years of experience in the banking, insurance, and financial services sectors, I am a business leader who delivers high-value business transformation projects that enhance product profitability and optimize business processes. I have a track record of engaging and influencing CXO stakeholders, planning and executing large-scale global change programs, and leading digital transformation for banking products by leveraging emerging technologies and innovative practices.
Currently, I am the Head of Digital Product at NAB, where I am responsible for developing an enterprise capability that enables customers to manage their profiles through various channels, while complying with financial crime regulations. I am also a Stanford LEAD graduate, with a focus on corporate innovation. I am passionate about creating user-friendly and compliant by design customer journeys and driving efficiencies and innovation.
My specialties include digital product development, risk transformation, new ways of working, agile, automation strategy, robotics deployment, process excellence strategy, program management, project portfolio management, business improvement, and business transformation.