Performance Testing and Engineering professional with 11+ years of experience in performance and technical assurance consulting across various domains such as Banking, Financial Services, CRM applications to deliver robust IT Products. The key areas of expertise are Load and Performance Testing, Performance Engineering and Monitoring and Non-Functional Test management and strategy. Comes with experience of interaction with operational users, executive users, key business drivers and strives towards technical and non-technical stakeholder management by providing strategic solutions. In addition, I have experience in analyzing and monitoring tools such as Perfmon, JConsol, Glowroot, and AWS ClowdWatch. I am experienced in resolving memory-related issues and in conducting heap dump and thread dump analysis. Strong domain knowledge in contact center domain. My proficiency in AWS technologies such as EC2, ECS, RDS, Kinesis, and Redis, working on AWS cloud