Technical Advisor, ICT | IT Support | Cybersecurity researcher I am a dedicated cybersecurity specialist with vast experience defending small enterprises from online threats because of my interest in organizing technical concerns involving technology, processes, and users' security. With my extensive knowledge of cybersecurity procedures, I am exceptional at finding weaknesses, putting in place strong security measures, and efficiently handling incidents. An experienced IT professional with a strong background in troubleshooting hardware and software issues. I am dedicated to providing exceptional technical support and ensuring a seamless technology experience for users. With excellent communication skills and a customer-centric approach, I strive to deliver friendly and empathetic service. I am adaptable to new technologies, stay updated on industry trends, and thrive in collaborative team environments. My problem-solving abilities, resourcefulness, and attention to detail make me an asset to any IT support team. I am excited to contribute my skills and passion to provide outstanding service and contribute to the success of your organization's IT department. I own a cloud infrastructure and lab for my security testing and skill development.