As a Team Lead - Customer Success, India & SEA (Consulting Cluster) at Lynk, I enable efficient access to expertise and knowledge at scale for our clients, ranging from Fortune 500 companies to Big Four. I individually contribute and manage a team of customer success associates and analysts, who are responsible for delivering high-quality solutions and services to our clients across various sectors and geographies. I also oversee the account management and retention of our key accounts, ensuring customer satisfaction and loyalty. I have a strong background in sales, marketing, and content strategy, with multiple internships and projects at leading companies such as Proctor & Gamble, Condé Nast India, and Jio Creative Labs. I have also been Lead organizer for TEDxSomaiyaVidyavihar 2018 edition. I hold a PGDM in Marketing from K J Somaiya Institute of Management, a Masters in Commerce from University of Rajasthan, and a DELF (B1) in French Language from Alliance Française de Paris, Diploma in German and Certificate course in Spanish. I am also a passionate freelance photographer who believes in the art of storytelling through pictures. I am always eager to learn new skills and explore new opportunities that challenge me and help me grow as a professional.