➡️ I am a product manager with a customer success background. I have a passion for helping people and I am considered a leader, independent thinker, problem solver and a mentor among my peers. When it comes to building products or software I am able to gather, understand and prioritize the needs of stakeholders and customers, access product opportunities and contribute meaningfully to ideation of new initiatives, and work closely with engineering, commercial and marketing teams to bring solution to market using Agile methodologies. I write very clear user stories/PRDs and negotiate trade off decisions during roadmaps and sprint planning. I contribute to UAT testing and lead customer demos and training. After a product launches, I identify, prioritize and execute post launch optimizations and improvements. ➡️ Graduate of Mechanical Engineering with a demonstration history of working in the engineering industry. Skilled in research, engineering, leadership, and project management. Strong research fellow with a B.Eng and focused on Heat Transfer (Shell and Tube Heat Exchangers). Research interest in Heat transfer, Tribology, renewable energy and fluid mechanics. ➡️ Elementary school lectures on basic technology, heat transmission topics and basic sciences.