Results-oriented Certified Business Analyst and Project Manager with 5.7 years of proven expertise in driving IT and product-based projects. Skilled in requirement elicitation, stakeholder engagement, and end-to-end project delivery within scope, budget, and timelines. Proficient in Agile methodologies, SDLC, UAT facilitation, and business process modeling. Successfully led cross-functional teams across diverse projects, including mobile app development, website migration, and e-commerce platforms. Adept at translating complex technical requirements into actionable tasks and delivering measurable business outcomes, such as enhancing operational efficiency and reducing costs. Key highlights include: Delivered a mobile application to 10,000+ users, improving customer satisfaction by 20%. Spearheaded the development of logistics and loan portals, boosting MSME client engagement by 30%. Expertise in tools like Jira, Confluence, Tableau, Power BI, and MS Visio. A dynamic leader with a strong focus on data-driven decision-making, strategic planning, and risk management. Passionate about creating innovative solutions that drive business success. Let’s connect to explore how I can contribute to your team’s growth and success!