Experienced professional with a proven track record of driving intelligent automation, process transformation, and digital transformation initiatives over the past 7.7 years. Skilled in utilizing leading automation tools such as Blue Prism, Power Automate, and UiPath to streamline operations and enhance efficiency. Passionate about leveraging technology to optimize business processes and deliver impactful results. Continuously seeking opportunities to innovate and create value through automation and transformative solutions. An integral member of the HSBC Digital Operation Centre, entrusted with the crucial responsibility of ensuring strict adherence to HSBC COE coding standards. Led Bot Design, Review, and System Solution Identification: Spearheaded the design, review, and identification of information system solutions for automation bots, encompassing factors like functionality, data integrity, integration, and bot performance. Conducted Feasibility Analysis for RPA Implementation: Conducted comprehensive feasibility analyses, pinpointing optimal business areas for the successful implementation of Robotic Process Automation (RPA), leading to streamlined processes and significant cost savings. Proactively Addressed Challenges: Swiftly identified critical issues, conducted thorough information analysis, and provided effective problem-solving solutions, contributing to optimized processes and operational excellence. Monthly RPA Configurator Assessments: Orchestrated monthly assessments for RPA configurators, actively contributing to their skill enhancement and proficiency growth in their role. Cross-Functional Collaboration: Effective communicator with a talent for aligning with stakeholders from diverse departments. Proficient in gathering requirements, defining automation objectives, and ensuring congruence with strategic business objectives. Skillful at translating complex technical concepts into easily comprehensible terms for non-technical stakeholders. Core Skills : Intelligent Automation: RPA Solution Architect, AI, ML Automation Tools: Blue Prism, Power Automate, UiPath Process Analysis and Design System Integration: API Integration Data Analysis and Visualization Digital Transformation Technologies: Coding: Python, C# Project Management Problem Solving and Critical Thinking Communication and Stakeholder Management Leadership and Mentorship Innovation and Continuous Improvement