As the Head - Product & Customer Success at Brysk, I am passionate about building the future of retail with the power of deep tech and IOT. I lead the development and implementation of innovative solutions that enable micro and mini retail formats to operate in low density areas across the world. I have 13+ years of experience in the field of product management, marketing, branding, tech-ops, UI/graphics design, and web development, with a strong focus on customer satisfaction and value creation. Previously, I co-founded Flick2Know, where I played a primary role in branding and positioning and worked with various digital agencies for QR code marketing campaigns for 100+ global brands, later pivoted as FieldAssist - leading field force automation platform for retail. I also co-founded and prototyped other automation products, such as StoryProcess, a DIY story generation platform using language AI models, and QArt Fashion, a platform that simplifies order booking process in B2B fashion industry. I have a proven track record of delivering creative and effective solutions for diverse industries and domains, leveraging my skills.