As a Network Support Engineer at Vorboss, I am responsible for core device implementation and ongoing support, managing the internal peer review of changes, and device hardware and software maintenance and upgrades. I have also worked on L2 and L3 testing for routers and switches, and managed the GVPN network and MPLS for Tata Communications, where I gained hands-on experience in Alcatel and Cisco proprietary, and a basic knowledge of Juniper and Huawei. I am currently pursuing a Master of Business Administration degree at Brunel Business School, where I am learning about business administration and management, and developing my commercial awareness and leadership skills. I have also demonstrated my customer service and communication skills as a Customer Service Manager at Coral, where I delivered consistently exceptional customer service, resolved complaints and issues, and implemented a personal development program for the staff. I am motivated by learning new technologies and solving complex problems, and I am looking for opportunities to apply my network engineering and business management skills to create value and impact for the organizations I work with.