Digital Product Owner with a strong technical foundation, combining a Master’s in Computer Technology with experience across banking, payments, retail, and pharmacy ecosystems. I specialize in API-driven, digital and transaction-heavy products, with exposure to POS systems, PIN pads, self-service checkout, and payment flows. My strength lies in bridging backend systems, APIs, and customer experiences, translating complex technical architectures into seamless, user-centric products. With a background in software and UI development, I bring a systems-thinking approach to product management, comfortable working with APIs, debugging flows, analysing data with SQL, and partnering with engineering teams to balance speed, scalability, and technical debt. I’ve worked extensively in Agile environments, owning user stories, UAT, and release quality while collaborating across engineering, design, and business stakeholders to deliver reliable, high-impact solutions. I am passionate about using AI to accelerate product discovery and decision-making. I explore AI-powered approaches to analyse customer signals, identify unmet needs, and transform feedback into actionable product opportunities. Core Strengths Technical Product Management API-driven systems • SQL analysis • Order management • Payment flows • System integrations • Debugging & root cause analysis Product Execution & Strategy MVP definition • User story mapping • Backlog prioritization • Outcome-driven roadmaps Delivery & Quality UAT ownership • Defect lifecycle management • End-to-end testing across mobile, web, POS & self-service systems Tools & Platforms JIRA • Confluence • Postman • Azure DevOps • Miro • Lucidchart Design & Frontend Foundations HTML5 • JavaScript • UX thinking • Wireframing Product & Agile Certifications CSPO® • CSM® • Six Sigma White Belt • AI for Product Management AI | Cloud | Technology Certifications AWS Prompt Engineering • Generative AI Project Planning • AI-Ready Organisation • AWS Cloud Practitioner • Microsoft HTML5, JavaScript & CSS3 Certification Beyond the Desk Outside of building digital experiences, I enjoy exploring national parks, chasing waterfalls, and capturing landscapes through photography. Passionate about AI, digital transformation, and building products that solve meaningful customer problems. Always keen to connect with product leaders, builders, and innovators shaping the future of technology.