Demonstrated expertise in Celonis process mining, with a proven track record of leading transformational process improvement initiatives across enterprise environments. Successfully led a team of five to drive company-wide process changes, leveraging Celonis to deliver sustainable efficiency gains. Served as a Celonis subject matter expert, providing strategic guidance, mentorship, and technical leadership. Played a key role in the entire Celonis lifecycle—designing, developing, and deploying custom end-to-end dashboards, and leading the migration from On-Prem to EMS for real-time, actionable process insights. Skilled in conducting in-depth process analyses to pinpoint bottlenecks, inefficiencies, and opportunities, collaborating with cross-functional teams to develop and implement targeted improvement initiatives driven by Celonis insights. Adept at stakeholder management and building strong organizational relationships. Extensive experience utilizing the ML workbench and Python scripting to solve complex business challenges and automate analytics. Served as an Architect to strategically expand the IT landscape of Celonis by integrating diverse applications and platforms, amplifying its organizational value. Additionally, actively engaged in multiple RPA implementation projects—from requirement gathering and high-level process mapping to the creation of PDDs, SDDs, and managing the full feedback and sign-off cycle. Automated extraction and processing of structured and semi-structured data from Outlook emails, Excel/CSV files, Word, and PDF documents, streamlining business operations and ensuring accuracy at scale.