Passionate about product design, service design, user experience (UX/UI), and the overall delivery of exceptional customer experiences. Creative management executive with 12 years of experience leading brand strategy and customer experiences across traditional and digital media for some of the finest brands in the world. A proven leader with a rare blend of creative talent and business savvy. Uniquely adept at problem-solving, balancing the need to meet both key objectives and critical deadlines while delivering marketing solutions and creative executions that not only look great but achieve bottom-line results. Possess extensive knowledge and experience in the airline domain having worked at Qatar Airways(Doha, Qatar). Client & Brand Experience: QatarAirways - Qatar / QatarDutyFree -Qatar / Spotlight - Australia / TUI - UK Expertise: • UX Design / UI Design • Product & Service Design • Technical Design Architecture • Workflow & Process Development • Project / Production Management • Brand Strategy • UX & CX / Journey Mapping • Acquisition / Funnel Strategy