I'm an Application Support Engineer with 5 years of hands-on experience keeping systems running and problems solved. I work across the full support stack — Linux/Unix, cloud infrastructure, SQL databases, incident management (ITIL), and application troubleshooting. Whether you're trying to break into IT support, preparing for your first support role interview, or stuck on a real technical problem — I can help you move faster and avoid the mistakes I made early on. Based in Portugal 🇵🇹 — happy to work with anyone globally.