Professional with a comprehensive experience of over 19 years, in Operations, Business Development, Client Service, Markets & Communications, Qualitative Research and Account Management.  Proficient in working with service line leaders on key clients across a range of segments and geographies  Client Strategy, market research, key account management, transaction research and enhancing client relationship and penetration  Lead generation “Finding role” through business development across service lines and sectors  Engage with Private Equity/ Venture Capitalist to connect them with Start-ups across sectors  Drive client relationship and customer SLAs and client satisfaction and Net Promoter score (NPS) across all clients of the firm  Strong sector focus across Consumer Products, Technology-Media-Telecom, Automotive space  Engage with Startups to support on compliance, fund raising, through Private Equity/ VC firms.  Client and market intelligence – Analyze and map the landscape on potential pursuits via research to identify KMPs and their degrees of influence as decision makers  Customer Experience strategies include defining and refining core planning, strategic initiatives and programs in alignment with stakeholders from across the organization  Accredited with mapping relationships to develop high-quality leads in translating existing customer insights into relevant marketing program implications