Experienced Operations and Supply Chain Professional | Packaging & Sustainability Specialist I am an accomplished professional with 13 years of experience in Operations, Supply Chain Planning, Logistics Management, Packaging, and Sustainability. My expertise spans various industries, including e-commerce, FMCG, and logistics. In my current role as a Senior Operations Leader at Amazon, I have been responsible for managing Amazon Last Mile Operations across India for Amazon Fresh and SSD business in 2hour to 4 hour customer promise windows. Ontime - defect free - least cost delivery are key priorities. I expanded Retail in store operations for online business across India to provide full basket selection to customers in multiple cities, beyond metros. Prior to my current role, I served as a Manager for Packaging and Sustainability at Amazon. During my tenure, I optimized packaging to reduce transit damages and improved box utilization. I spearheaded several groundbreaking initiatives, including packaging-free shipments, internal testing labs, and the implementation of machine learning for packaging. I also played a pivotal role in rolling out a sustainability roadmap to replace plastic packaging with cost-effective paper alternatives and establish a collection and recycling module for packaging materials. I was accoladed with prestigious "Cow boy" award during this tenure. Before joining Amazon, I worked at ITC Ltd, where I held various positions in Supply Chain and Logistics Management. As a Regional Logistics Manager, I successfully managed a vast network of warehouses and achieved remarkable annual turnovers. I was recognized as the youngest recipient of an award from the CEO for my significant strategic interventions, and I also received the prestigious Youngest Member for Business Leadership Program recognition in 2017 as part of the ITC Leadership Flagship Program. I hold a Master's in Business Management from the National Institute of Industrial Engineering, Mumbai (2010) and a Bachelor's in Mechanical Engineering from Dayalbagh Educational Institute, Agra (2008). I am passionate about driving operational excellence, optimizing supply chain processes, and championing sustainable practices. I thrive in dynamic and challenging environments, and my ability to deliver results has been consistently proven throughout my career.