A dynamic telecom professional with 9+ years of industry experience in the field of Voice Networks, Enterprise Voice Capabilities, primarily working in Service Delivery, Service Assurance & Provisioning. Proven experience with VoIP infrastructure components like Voice gateways, Session Boarder Controllers (SBC), policy and routing solution (PSX), SIP Trunking, Carrier VoIP, etc •Voice Technologies: SIP, SDP, RTP, TLS, SRTP, QoS, SS7 (ISUP, INAP), Voice Codecs, Firm understanding of SIP & ISUP call flows •Core Network Products: Ribbon SBC, Ribbon PSX (Policy and Routing), Ribbon Element Management System (EMS), Voice gateway routers, Basic understanding of Audiocodes SBC (MS Teams Direct Routing), ALU CNP Tool, Nortel DMS 100, NSN EWSD TDM Switch •Unified Communication platform: Microsoft Team (Operator Connect/Direct Routing), Genesys PureCloud BYOC, Twilio BYOC Trunking, Zoom BYOC •Strong skills in Project management, Process Management, Service Transition, Service Delivery, SIP, SONUS