Tivoli Netcool and Oracle Unified Assurance are what I am known for. With over 10+ years of specialized experience, I excel in crafting robust network monitoring solutions, leveraging these platforms for seamless integration and optimal performance. My skill set includes solution design, implementation, technical troubleshooting and proficient administration aimed at delivering superior outcomes. >>> Achievements: ● Successfully Implemented Watson AIops in Hybrid and full-cloud environment for various customers. ● Developed and implemented a webservices ticketing framework, resulting in the replacement of the legacy gateway-based ticketing solution. ● Utilized Impact policies to implement automation solutions for alarm and application management, resulting in automatic action execution. ● Developed and implemented parent-child correlations, resulting in a reduction in the number of incidents and lower incident noise for operations. ● Designed and implemented solutions for customer entitlement checks, providing customers with more accurate control of managed devices ● Developed a maintenance records auto-generation system from change records, contributing to the overall efficiency of the Network maintenance management in the consolidated system. >>> Technical skills: ● IBM Watson AIOps (Event Manager) ● IBM Tivoli Netcool Omnibus (Probes, Gateways, Object server triggers) ● IBM Tivoli Netcool Impact (Impact Policy, Operator views) ● IBM Netcool Operations Insight (NOI) ● IBM Tivoli Monitoring (ITM) ● RBA experience with Watson AIOPS ● DASH/WebGUI : WebGUI Right Click Tools | Filters, Views, Maps, Pages ● Oracle Unified Assurance | Assure1 Federos ● BMC ITSM Remedy (Incident, Problem, Change, Service Request User trained) ● Familiar with network, firewall concepts and protocols ● Scripting & UI languages such as Bash, Perl, HTML, CSS, Java Script and DB: SQL, DB2 ● Network event automation and Network Monitoring systems administration ● Container technology – Kubernetes, Docker >>> Industry experience: ● TELECOM (OSS&BSS) ● Service Assurance : Event and Fault Management ● IT services (Training, consultation) >>> Soft skills: ● Able to explain technical things to non-technical people ● Skilled in adapting and thriving in diverse cultural environments ● Possess empathy and adept at managing communication effectively ● Exhibit exceptional English verbal and written communication skills. If you want to know how I can help your organization with consultation and valuable contributions, please email me at nithinreddy7867@gmail.com.