Experienced in the craft of applying design thinking principles for building delightful product experiences. Have extensively used it for identifying (the What) and solving (the How) for small, medium and mid market businesses in US and India. Since the start of my product management journey in 2010, I have spent more than 1000 hours listening, interviewing and empathising with customers across the world which has helped me in always getting obsessed with the customer's problem (the Why) , and not the solution. This mindset has helped me in launching some of the most delightful features, ever, for our users. Skilled at defining product vision, strategy and roadmap. On the execution side, I lead with a "progress over perfection" mindset and believe it helps teams in quickly learning from real customers and help in reaching ideal solution faster.