CX and strategy professional with 6 years across e-commerce, quick commerce, and consulting— focused on building customer-first, scalable solutions. My focus areas include driving impact across customer experience, operations, and product—making things smoother for users and simpler for teams. I enjoy solving complex business problems at the intersection of customer experience, operations, and product—whether it’s implementation or deep solutioning. I'm often the one who brings structure, clarity, and follow-through, helping push things from idea to execution. Outside of work, I find clarity in solo travel—it keeps me adaptable, observant, and grounded. That mindset often shows up in how I approach work, people, and ambiguity. If you're working on CX, digital ops, or anything customer-facing—let’s connect