Experienced professional with an extensive exposure in IT Solution Architecture, Design & Delivery as well as Business Process Management. Experienced in different stages of SDLC as Management, Architecture, Pre-sales Support, Design, Development, Testing & Support experience in IT/Telecom Industry. Extensive knowledge in Telecom OSS/BSS stack. Working as 'Sr Product Manager' focussed towards making business communication smarter through CCaaS, UCaaS and CPaaS solutions. Good exposure of TMF frameworks like eTOM. Detailed understanding of TOGAF. ITIL Foundation, SAFe Agile and PRINCE2 Practitioner certified professional. GDPR trained from BSI.