Experience in IT industry with expertise in Business Analysis, Product Implementation, Solutioning, Product design, Customer On boarding and Sales process mapping. Strong Knowledge and proficiency in Transport Management System(TMS), Rating and Billing(R&B) and Customer relationship management (CRM), Lead management, Opportunity/Deal management, sales reporting and order to cash business processes. Experience in Agile Scrum and Waterfall SDLC methodologies. Effective communicator with strong analytical, problem solving and organizational abilities.