A Customer Success professional with 4 years of experience in Order and Revenue Management, Sales Operations (O2C, Q2C), and process optimization. Proven expertise in driving customer satisfaction, retention, and revenue growth through data analytics (Power BI, Tableau) and automation tools (Task Capture, UI Path Studio). Adept at collaborating across diverse stakeholders and business functions to deliver value-driven results. Strong communication skills, business acumen, and a passion for supporting customers through their business transformation journey. Salesforce Certified Administrator.