As Senior Manager of Software Engineering at Cox Automotive, I lead dynamic sales and service delivery teams, driving enterprise-scale solutions through Agile practices, AWS infrastructure, and Rally-based planning. A core member of the RT Core team and delivery lead at the Delivery team level, I collaborate closely with Product Owners to estimate, scope, and execute high-impact initiatives. I hold seven Salesforce certifications—including Dev-401, ADM-201, and Sales Cloud Consultant—as well as credentials as a Microsoft Certified Professional and a Big Machines Yellow Belt. These reflect my commitment to deep expertise, continuous growth, and end-to-end Salesforce mastery. One of my standout accomplishments includes the successful consolidation of Salesforce platforms across 12+ business units—creating a unified, scalable ecosystem that streamlined operations and accelerated business growth. Leveraging Copado for seamless deployments, I ensured quality and precision across environments in a complex migration landscape. Recently, I represented engineering leadership in a company-wide hackathon, where I introduced AgentForce—a breakthrough concept involving AI-driven Salesforce agents like agentForce agents for service , Service Assistant and Sales Coach. These intelligent solutions are designed to enhance user experience, boost service performance, and deliver actionable insights that redefine customer engagement. My spotlight reflects a fusion of strategic vision, technical depth, and a relentless commitment to innovation that uplifts teams and transforms enterprise delivery.