Hey there! My Name is Nicole Kimberly Barboza. I hail from Goa, and have been working in Bangalore for the past 7 years. I'm a Group Program Manager with 7+ years experience in the Edu-Tech Learning Industry. I'm skilled in Operation Management, Leadership, Team Management, Customer Success, Experience and Relations as well as Support. I’ve held leadership roles at leading EdTech organizations such as MyCaptain and UpGrad, where I’ve managed cross-functional teams, enhanced learner journeys, and encouraged deep customer relationships that helped business growth. I have a BTech degree in Electronics and Communication from Vellore Institute of Technology, Vellore. My passion lies in delivering exceptional customer experiences, empowering learners, and building teams from the ground up. I have taught about 400+ students through sessions and 1:1 Connects, I realized my passion for passing my knowledge to people who are enthusiastic about learning. I'm happy to connect with you and help you in any way I can.