With a decade of experience in product management and digital transformation, I thrive at the intersection of customer experience, digital strategy, and technology. Currently, I lead Castrol Shop (Castrol’s proprietary B2B e-commerce portal) globally, spearheading a team of 25 to drive digital transformation in B2B e-commerce. Our mission? To redefine how oil and lubricant businesses engage with digital commerce by delivering seamless experiences. Previously, I shaped Alexa’s experiences for India at Amazon, playing a pivotal role in localising Alexa capabilities for Indian users. My journey has also taken me through Adobe’s Digital Strategy Group, where I advised enterprise clients on CX-driven product strategy, and Infosys, where I developed product and insights for global brands. Passionate about data-driven decision-making, customer experience and innovations, I thrive in cross-functional environments where customer needs translate into cutting-edge solutions. Let’s connect to discuss product innovations and deliver memorable experiences!