I am a recent MSc graduate in International Business Management from Northumbria University where I graduated with a 2:1. I’m actively looking for graduate roles in Finance specifically as a Customer Success Manager, Client Account Executive or similar. I became passionate about Customer Success when I began work as a Bank Teller and Customer Service Advisor in the Federal Bank India Ltd. Here I conducted KYC & CDD for 50+ client accounts monthly, set up mobile banking and digital payments for 100+ clients, processed 100+ transactions daily, and managed credit control, assessing customer risk and creditworthiness, reducing loan defaults by 10%. My fascination with numbers deepened during my years at Federal Bank, where I saw how financial principles shape real-world outcomes. Finance, for me, is the fulcrum on which our world turns—connecting commerce, shaping societies, and empowering progress.