I take the opportunity to introduce myself as a Lead Business Analyst (Product Owner/Customer Success) with almost 10 years of experience in areas of IT business strategy, requirement analysis, customer management, project lifecycle & pre/post-implementation services, Oracle Fusion Consulting, etc for some of the niche clients including fortune 500 companies. Brief career snippet: - Diverse exposure such as being an SME to a product feature, documenting use-case, SRS, FRS, BRD, working with the cross-team to achieve the product goals meeting critical timelines, drafting and managing project programs. - Worked on an Agile model for 7+ years and Waterfall for almost 1 year. - Experience in client solution deployment during the entire product cycle, UAT including manual testing. - Domains: healthcare, banking & finance, customer experience management, professional services, ERP, HCM. - Skillets: Agile & Scrum, project management, team management, risk analysis, customer success.