Introduction to Quality assurance

In this session, We will discuss following points:

1. What is quality assurance ?
2. How it works ?
3. Why QA is important ?
4. What services a SQA Engineer provides?
5. What type of documentations do a QA need to do?
6. What type of plans a QA should have ?
7. Do SQA Engineer get connected with the other team members, if Yes, then How?
8. Is QA continues process ?
9. What are the key tool and techniques ?
10. How market defines QA ?