Versatile and Accomplished IT leader with 14+ years of experience in IT Operations, Employee Life-cycle Management, Problem Solving, Dispute Management, Escalation Management, Policy Implementation, Business Continuity Planning, etc. Strong analytical, problem solving skills and organizational abilities complemented by a passion for achieving highest quality at work. Possess strong mentoring & relationship management skills while maintaining high standards of personal performance and professionalism with an ability to relate to people at any level of business and management.