👋 Hi, I’m Mukuta Das, a Senior Design Researcher at Microsoft based in Vancouver. With over a decade of experience in mixed-method UX and innovation research, I’ve worked across North America, India, and the UAE on Enterprise Communication tools, AI-models and Agents, productivity tools, E-Commerse, Social Media and more. Driven by curiosity, empathy, and data, I partner with product teams to uncover deep customer insights, craft actionable strategies, and elevate experiences—especially at the intersection of AI, agentic systems, and real-world impact.