As a Bachelor of Commerce student at Kolhan University Chaibasa, I am passionate about business and commerce. I have also earned multiple digital marketing certifications from Google and Alison, enhancing my skills in analytics, media, and SEO. Currently, I am an HR Intern at INPAC TIMES, where I collaborate with a dynamic team to support talent acquisition, employee relations, and HR initiatives. I am thrilled to gain hands-on experience in human resources and contribute to the world of HR. Previously, I excelled as a Sales Manager at Annapurneswari Tiffanis, a canteen service provider, driving revenue and customer satisfaction, exceeding the revenue targets by 15% and achieving a 95% customer retention rate. I also have over two years of customer service experience, working for various processes, such as Vodafone/Idea, Tata Play, and Bajaj Finserv, increasing revenue growth by 20% and resolving customer complaints effectively. I am always eager to take on new challenges and learn new skills. I am looking for an opportunity to apply my sales and customer service expertise in a dynamic and innovative environment, where I can grow and excel as a professional.