As a Senior Project Manager and Managing Project Consultant at Systems Limited, I lead and supervise various projects in software development, business management, and customer care, using agile methodologies such as Scrum, XP, and Kanban. I have successfully launched Salesforce Commerce Cloud projects in 20+ markets globally, increasing user retention and satisfaction rates. I also conduct seminars and training sessions for team development and serve as a servant leader and a facilitator for the team and the organization. I have a bachelor's degree in Software Engineering from Lancaster University, and I hold multiple certifications in project management, agile practices, and IT service management, such as PMP, PMI-ACP, CSM, CSPO, ITIL, and PRINCE2. I have more than seven years of experience in project management, working in different industries and domains, such as Ebryx, Visionet, Mary Kay, and Bproperty. I am passionate about streamlining processes, resolving issues, and delivering value to the stakeholders. I have excellent communication, interpersonal, and leadership skills, and I enjoy collaborating with diverse and talented teams. Some of the certifications I hold: • Project Management Professional (PMP®) - PMI, USA • Certified Associate in Project Management (CAPM®) - PMI, USA • PRINCE2 ® Foundation Certificate in Project Management – AXELOS, UK • Project Management Essentials Certified – By MSI US • Oracle Primavera P6 - Project Management • ITIL 4 ® Foundation Certificate in IT Service Management – AXELOS, UK • Certified ScrumMaster® (CSM®) • Certified Scrum Product Owner® (CSPO®) • Advanced Certified Scrum Product Owner - (A-CSPO®) • Certified Scrum Professional®- Product Owner (CSP®-PO) • PMI Agile Certified Practitioner (PMI-ACP) • Disciplined Agile Scrum Master (DASM) • Certified Agile Leadership Essentials® • Certified Agile Leadership for Teams® • Certified Agile Leadership for Organizations® • Certified Scrum@Scale Practitioner By Scrum@Scale • International Scrum Master (ISM) • Scrum Fundamentals Certified (SFC™) • Scrum Foundation Professional Certificate (SFPC) - By CertiProf • ISO 9001:2015 Lead Auditor Training Course - Quality Management System, CQI-IRCA Certified • ISO 27001:2013 Lead Auditor – Information Security Management System, CQI-IRCA Certified • ISO 45001:2018 Lead Auditor – Occupational Health and Safety Management System, IRCA Certified • Lean Six Sigma White Belt Certified (LSSWB) • IOSH Managing Safely 5.0 Reach me at: marslankhanwork@gmail.com