Hi there! I'm a results-driven sales & Customer Success Manager with over ten years of experience helping clients achieve their goals through exceptional service and support. I'm passionate about building solid relationships with customers and ensuring their success with our products and services. In my current role at Motive, I've led cross-functional teams to drive customer adoption and retention, resulting in a 74% increase in revenue. My business book currently contributes $1.44 mil Net ARR with an average Net ARR of $16290.34 & as a team, we contribute $3.9 million in total Net ARR. I've also been recognized for managing customer escalations and turning dissatisfied customers into loyal advocates. I'm always looking for new opportunities to help businesses succeed and achieve their goals. If you're looking for a skilled and dedicated Customer Success Manager, let's connect and see how we can work together."