As an Information Technology Operations Supervisor at Rotana Hotel Management Corporation PJSC, I manage the whole property operations related to internet and networking, telephone support, remote support, cloud-based server handling, and more. I have over two years of experience in this role, and a Bachelor of Science degree in Computer Software Engineering. I have a leadership mind and a passion for solving problems, managing people, and delivering quality service. I also have skills in PSD to HTML, hospitality industry, and Android app development, which I acquired from my previous positions as a Senior Software Development Engineer and an Administrative Specialist. My mission is to leverage my expertise and competencies to enhance the IT infrastructure and performance of Rotana and its clients.