Experienced in providing logistics rider support and customer service by coordinating deliveries, assisting riders with operational issues, and ensuring timely order fulfillment. Skilled in handling customer inquiries, resolving complaints, tracking shipments, and maintaining clear communication between customers, riders, and internal teams. Proficient in monitoring delivery performance, updating order statuses, and using customer support systems to deliver efficient and high-quality service. Strong problem-solving, communication, and multitasking abilities with a focus on customer satisfaction and smooth logistics operations