As an experienced Operations Team Lead, data analysis, and team leadership. I am passionate about driving operational efficiency and delivering superior results. Currently, I am a OPS Analyst & Team Lead at Ayu Health | Plus Health Tech. Ventures Pvt. Ltd. Here, I supervise and lead a team of 10-12 Ayu Mitra (Patient care executive). I provide training, feedback, and guidance to support their professional development and drive team performance. I analyze data and provide actionable insights to the team, resulting in improved decision-making and problem-solving. In collaboration with cross-functional teams, I develop and implement process improvements, including IT, Finance, and Sales, process mapping, standardization, and automation. This helps achieve operational goals and support the overall strategic direction of the organization. I ensure compliance with company policies and regulations, including data privacy and quality standards. I possess excellent communication skills, adaptability and flexibility, problem-solving skills, attention to detail, initiative and self-motivation, teamwork, and collaboration.