Strategic and results-driven Business & System Analyst and IT Project Manager with over 15 years of experience in business applications, enterprise systems, and digital transformation. Expertise in business process analysis, requirement gathering, system design, and stakeholder management. I am skilled at translating business needs into technical requirements, user stories, and process flows. Proven ability to conduct gap analysis, optimize processes, and lead IT implementations in Agile and hybrid environments. Extensive experience in managing cross-functional teams, overseeing project lifecycles, and driving successful digital transformation initiatives. Proficient in Jira, Confluence, and cloud-based enterprise solutions. Passionate about leveraging technology to drive business value, with a long-term goal of transitioning into an Enterprise Architect role.