As a Business Consultant and Founder, I manage the service implementation of existing clients, adding new business or modifying current business. I set client expectations and define the scope of services migration activities, ensuring timely and quality delivery. I also facilitate training needs, schedule client training, and report on training completed. I have a data-oriented approach, a keen eye for numbers, and market insights that help me focus on business goals and customer experience. I am passionate about customer service and love to work on streamlining processes. I have a proven track record of performance improvement, with multiple projects completed within set timelines and with risk mitigation.