Corporate Communication Consulting Discovery Call

Helping businesses improve their:

1. Verbal Communication

2. Written Communication

3. Non-verbal Communication

4. Listening Skills

5. Interpersonal Communication

6. Customer Service Communication

7. Ethical Communication

8. Leadership & Management Communication

Category

Topic 1 Verbal

1. Articulation and Pronunciation
2. Voice Modulation and Tone
3. Conversational Skills
4. Presentation Skills
5. Handling Difficult Conversations

Topic 2 Non-Verbal

1. Body Language
2. Facial Expressions
3. Gesture & Posture
4. Eye Contact
5. Paralanguage (Intonation, Pitch, etc,)

Topic 3 Written

1. Business Writing
2. Email Etiquette
3. Report & Proposal
4. Technical
5. Creative

Topic 4 Listening

1. Active Listening
2. Empathetic Listening
3. Effective Questioning
4. Feedback & Response Techniques
5. Clarifying & Paraphrasing

Topic 5 Interpersonal

1. Conflict Resolution
2. Building Resilience
3. Building Trust
4. Assertiveness
5. Building Rapport & Networking

Customer Service

1. Handling Difficult Customers
2. Active Problem Solving
3. Empathetic Customer Communication
4. Service Recovery

Ethical

1. Honest & Transparent
2. Confidentiality & Privacy
3. Avoiding Deceptive Practices
4. Respecting Boundaries and Consent
5. Sharing of Relevant Information

Leadership & Management

1. Influencing & Motivating
2. Performance Management
3. Feedback & Coaching
4. Crisis Communication
5. Change Management Communication

**Commercials will be shared in accordance with Training Needs, Headcount, Duration, and Location.