Having Strong computer hardware skills, ability to work as part of a team familiarity with business software such as Microsoft Office, Over 6 years’ of work experience in Hardware & Networking, Chip level & Card level repairing. Also worked with back-end support team as a “Helpdesk Coordinator” on projects like (NOKIA, GEA, WIPRO, IBM) by handling web based management tool which includes, taking appointments on call, assigning support tickets to FE’s, updating supports tickets in real-time on tool, closing tickets with provided resolution.