Testimonials
I reached out to Michelle for guidance and help with tuning a WA bot built by our volunteer team for a civic cause. Michelle is a great listener. She clearly knows what she is talking about, and inspires trust and confidence. Strongly recommend Michelle!
Michelle is one of the kindest and most supportive mentors you can come across. She listened with patience, showed genuine empathy, and quickly identified the kind of support I needed. With her years of experience, she seamlessly offered valuable insights and resources while providing practical advice to boost my confidence as a young designer. Highly recommend her!
Services
Video meeting . 30 mins
5
1-1 Discovery Session
30-mins to talk about all things Conversational AI
Video meeting . 60 mins
1-1 Guidance Session
Expert guidance on your Conversational AI project
About me
I'm a Conversational AI specialist with over 7 years of experience in the enterprise CAI space.
An engineer by degree, I've been a solution designer and UX expert for multiple Fortune 500 brands via CDIS and Jio Haptik.
I currently work with the Conversation Design Institute team in Amsterdam, helping enterprises establish and scale their Conversational AI Product strategy.
Since 2017, I've designed over 100 virtual assistants, founded the Conversation Design team at Jio Haptik, authored multiple playbooks on virtual assistant design, and enjoy evangelizing the growing AI space in the UAE.
English Language Training(ELT) is another love of mine. I've had the opportunity to coach everyone from Engineering students to senior citizens and impart my love for the English language.
When I'm not working, I enjoy helping grammatically challenged souls, bookworming, and finding funny things on the Internet.
I try to live each day by these lines from the poem 'A Farewell' by Charles Kingsley:
Do noble things, not dream them, all day long:
And so make life, death, and that vast forever
One grand, sweet song.
If you have any questions that I can help with, please feel free to reach out here on LinkedIn or via email at michelle.parayil@gmail.com. I look forward to speaking with you!
Competencies:
AI Chatbot Implementation, Conversation Design, Project Management, Conversational AI, Product Development, Design Leadership, Generative AI, Prompt Engineering
- Michelle has been a vital part of the Haptik team, moving from content writing to founding Conversation Design. Her creativity helped establish this new team, which has grown to nearly 15 members.Recommended by Aakrit Vaish on
- Michelle is a standout conversation designer at Haptik, tackling challenges with ease and driving innovation. As a leader of a large team, she's defining cutting-edge work in the field.Recommended by Asis Panda on
- Whether Michelle is leading a project or part of the team like any other, having her on board really makes a difference..Recommended by Hans Hamann on