Breaking Into Healthcare IT

For people trying to land their first role in healthcare IT — service desk, desktop support, new grads, and career changers coming in from outside.

We'll cover what the field actually is, which entry points are realistic (clinical service desk, Epic go-lives, analyst roles), what to learn first, and how to position the experience you already have instead of waiting until you feel ready.

Topics I can go deep on: HL7 v2, Epic, REDCap, Mirth Connect, InterSystems HealthShare, SSO and access management, and how FHIR fits into the wider landscape.

I came into this from Geek Squad and desktop support, so I know the path from the outside in — not just from the inside looking back.