As an MBA graduate from IMI, New Delhi, I bring 2+ years of cross-industry experience at the intersection of technology, product, and business strategy. I specialize in ServiceNow as a Product & Functional Consultant, helping organizations unlock the platform’s full potential in ITSM, HRSD, CSM, and beyond. I collaborate with clients to understand business challenges, conduct product demos, and deliver tailored digital solutions that drive efficiency and automation. My expertise spans market research, competitor analysis, wireframing, feature prioritization, and product improvement—all backed by data-driven decision-making and a user-centric approach. With a passion for problem-solving, strategic thinking, and cross-functional collaboration, I aim to bridge the gap between business needs and cutting-edge technology. Let’s connect and explore how we can innovate, optimize, and drive impact together!