Results-driven Business Systems Analyst with over 5 years of experience in business analysis, requirements management, and IT support. Proficient in requirements gathering, process modeling, test planning, and stakeholder collaboration to optimize business operations. Strong background in ERP systems (SAP ERP, Microsoft Dynamics), Agile methodologies, and data analytics. Adept at documenting business processes, conducting UAT, and supporting system implementations to enhance efficiency and drive business success.