A versatile professional with extensive experience in data-driven insights, business process optimization, and leading operational teams to success, I am a dedicated professional with over 5 years of experience in analytics and more than 3 years in people management. Currently, as a Service Team Lead at Uber Technologies, I have successfully led a team of 26 professionals across 16 different operational processes, achieving a 45% improvement in team efficiency and a 30% increase in project completion rates. My expertise lies in leveraging operational best practices, including Lean and Six Sigma methods, to enhance performance and foster a collaborative team environment. Additionally, I have developed machine learning algorithms for fraud mitigation, resulting in $1.2M in savings and upholding financial integrity. Previously, as an Associate Team Lead at Uber, I spearheaded process excellence initiatives, enhancing employee ownership and retention rates by 25% year-over-year. My background also includes a role as Revenue Cycle Representative at IKS Health, where I generated key business insights that improved provider satisfaction by 14%. In addition to my operational management experience, I have a strong foundation in data analytics. As the Data Analytics Lead at Binary Spectrum Softech Ltd, I guided a team of Junior Data Analysts through critical client projects, translating raw data into actionable business insights and aiding in the hiring of top talent for the company. I am proficient in using various analytics tools, including SQL, Power BI, and Tableau, and possess a deep understanding of quality management systems like TQM, Lean Initiatives, and Six Sigma. My educational background includes a Bachelor's degree in Mathematics and Statistical Analysis, further supporting my analytical capabilities. Please connect to discuss how my experience and skills can contribute to your organization's success.