Experienced Senior Customer Success Manager with a demonstrated history of working in the SAAS & localization industry. Managed $6M USD ARR between 2021-2023; Achieved 105% of customer health quota achievement in Q3 2022, and 110% customer health quota achievement in Q4 2022. Skilled in Customer Success, Sales, Management, Business Development, Marketing Strategy, and Salesforce.com. Bi-lingual professional, fluent in English <> Spanish. On a volunteer basis, I have been appointed as a Councilor for the City of Silverton, OR., Bond Committee Advisor for the Silver Fall's School District (SFSD), and a Budget Committee member for SFSD as well. I am the proud father of 2 kiddos and husband to my wife Lara, is the founder and Executive Director of Silverton's first English <> Spanish bilingual pre-school.