📧 Email: enjammark@gmail.com 📞 Phone: +973-34142613 🎥 YouTube: TechIT Insights, https://www.youtube.com/@TechITInsights ✍️✍️ About Me: I bring deep technical expertise as a Technical Lead and Solutions Architect, specializing in delivering end-to-end technical solutions across OSS/BSS systems. I have successfully led and contributed to major transformation projects, both as an individual contributor and a team leader. My focus has always been on driving operational efficiency, aligning technology with business goals, and ensuring scalable and sustainable CRM solutions. I'm particularly passionate about enabling digital transformation in telecom environments through modern architectures and intelligent automation. 🔧 Core Skills & Expertise: •Telecom Solution Architecture: Designing and implementing OSS/BSS solutions aligned with TM Forum standards, eTOM, and TOGAF® frameworks • End-to-End Project Leadership: Scoping, designing, and delivering complex initiatives while driving team collaboration and technical excellence • Siebel CRM Expertise: Configuration, workflows, eScripts, product & pricing setup, upgrades (IP 25.3), and migration tools •Integration & APIs: Expertise in CSW, EAI, REST APIs, EIM, Outbound Services, and ensuring seamless interoperability across systems •System Administration & Optimization: Open UI, Unix/Linux administration, shell scripting, Cron jobs, performance tuning, and troubleshooting • Performance tuning and troubleshooting • Telecom-specific CRM modules: Order Management (Quote-Order-Asset, ABO), Party Data Model • Familiarity with industry standards: TM Forum, eTOM, Oracle OSS/BSS, TOGAF®, IT Architecture 🚀🚀 Lifelong Learner | Innovator | Thought Leadership & Knowledge Sharing I am a lifelong learner and innovator, deeply committed to continuous skill enhancement, exploring emerging technologies like AI, cloud automation, and predictive analytics. I actively share my expertise through my YouTube channel, TechIT Insights, offering tutorials, real-world case studies, and insights into BSS/OSS architectures, telecom digital transformation, and AI-enabled IT solutions..📶 𝐝𝐨𝐦𝐚𝐢𝐧𝐬. 📝 💡❄ 📶 drive value-driven, future-ready digital solutions together.