With a strong knowledge of retail banking industry-trends, products, management functions, client orientation and business development, I have been developing & implementing sales strategies, with specific focus on business & revenue growth, cross-selling products, providing exceptional customer service & competitive analysis for past 16+ years. Currently working with Yes Bank as VP- Consumer Banking, I execute business transformation & growth strategies, market expansion initiatives and develop new relationship and market plans by closely managing individual and collective performance of the wider team. With extensive experience in guiding & directing RM team, I have facilitated solutions across product specialties of the bank for their retail customers & oversaw portfolio quality focused on growth and retention in line with business goals. My key achievements include: » Managing multiple branches and spearheading overall business direction & execution of the sales strategy. » Opening & managing accounts of Philanthropist, VVIP industrialist, Celebrities and NRIs. » Successfully managing affluent channel of 2300+ customers for YES Bank. » Achieved 4 times revenue growth in last 2 years. » Significantly increasing RM productivity. » Retaining 100% customers Post moratorium » Enhancing RM responsiveness to customers & strongly driving customer-centric culture. Since the beginning of my career, I’ve had organic growth in the companies that I was associated with. While starting my career as a Junior Manager-BD with Kotak group, to VP- Consumer Banking with Yes Bank, the journey has been a tremendous learning experience in business development, sales enhancement, client relationship management & building high performance teams across functions. Banking Products handled: Tailor made wealth products including Life Insurance, Investment, Trade & FX; Wealth products for HNI/ HNW; Customised Lending products for Entrepreneurs (Business / Wholesale); Specialised NRI & offshore products; Credit Cards, Home Loan, LAP and Business Banking and all other retail banking products