Seasoned IT professional specialized in Software QA/Testing with 17+ years of exposure in Software testing domain in E-Commerce, E-learning, Banking & Telecom domain. Extensive experience in building testing practice, account mining and delivery. Expertise in customer management, product testing, automation, requirement gathering, planning, estimation - effort and resource, training and budgeting. Hands on experience on Functional, Performance, Localization, Integrity testing, Accessibility, Usability testing. Highly experience in managing and leading multiple projects, large complex testing programs, Onsite and Offshore QA teams and handling a full test life cycle from project initiation to closure including setting up quality processes, identifying suitable metrics, Estimations, identifying and mitigating risks. Actively participated in SQA activities and also has been part of CMMi level 3 audits. A Proficient Analyst, with a flair for adapting quickly to dynamic business environments and adopting pragmatic approach in improvising on solutions and resolving complex business issues.